Municipal Solutions

The SMS municipal solution exists to empower local councils to drive up utility recovery cashflows needed to sustain service delivery and tighten the management of the utility bulk supply chain effectively.
Our systems and services meter the consumption of utilities consistently accurately, apply the right tariffs to the right accounts and deliver transparent utility billings that consumers can trust to pay on time. Compliance with public audit and regulatory requirements and a significant drop off in consumer queries and frustrations are part of the SMS deal.
SMS is resourced to supply a service that manages the full utility supply chain at scale or a service that tackles smaller specific challenges.

 

Our municipal services include;
• Supply and consumption benchmarking.
• Best practice baselining.
• Metering infrastructure reviews and audits.
• Metering recommendations and solution implementation.
• Bulk supply account supply analysis and accounts reconciliations and resolution.
• Consumer account queries and resolution.

Experience gained while serving and collaborating with over 180 municipalities across the country have equipped SMS with the operational and financial insights that make SMS a useful and effective services partner for any municipality.